Terms & Conditions

20-20 Print reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

All orders that you place with 20-20 Print will be subject to acceptance in accordance with these terms and conditions. We uphold the right to cancel an order at any stage. A full or part refund (to cover design work) will be issued at our own discretion but will always be fair.

Supply of information
Please ensure that information supplied for stationery is accurate to minimise amendment and reproofing. Any information that is incorrect but is approved by the customer and consequently printed is the customers responsibility and full charges will be applied for a reproof and reprint.

PDF Proofs are sent via email unless specifically requested otherwise, using the wording and layout agreed in your order - please note that you are responsible for checking layout, wording, spelling and grammar. If designs are approved/signed off with typos/errors and subsequently printed, 20-20 Print takes no responsibility. If replacements are required, they will be charged for in full. Note that colour on screen can differ from printed colour and although colours are standardised you should try to see hard samples using the exact colour you require before signing the stationery off for print.  Design and proofing is timely and as such is factored into our pricing, therefore we produce a maximum of 4 proof sheets before a charge of £15 per proof is incurred.  20-20 Print will always print as per the proof which is approved, unless 20-20 Print deviates from the approved proof, a refund or reprint will not be offered.

Samples are sent as a means for the customer to see the quality of the products we offer only.  Due to all the variables in design and print, we cannot guarantee that your order will replicate a sample previously received, unless it is a hard copy of your order, sent prior to full order printing.

Once we have received your order information and payment in full, we aim to get PDF proofs to you within three working days. Once approved, your finished stationery will be delivered within three weeks. Every effort is made to get orders processed and sent as quickly as possible. Unfortunately, these timings may change due to circumstances beyond our control, but we will always keep you updated on your order.

Delivery will be via Royal Mail Special Delivery next day by 1pm or  Courier by 1pm. A signature will be required upon delivery to provide proof of receipt. If you live locally and prefer to collect the order please contact us.

Our web site
20-20 Print and 20-20print.co.uk have tried to ensure that information provided through this website is accurate; however it accepts no liability for any inaccuracies, errors or omissions in the site through technical or other reasons. We reserve the right at any time and without prior notice to make changes and corrections to the material on the site.